The main responsibilities of Qingdao freight forwarder

1. The definition of the international freight forwarders association team shipping agent is: according to the customer's instructions, the person who collects the goods for the benefit of the customer, he himself is not the carrier. Freight forwarders can also engage in activities related to the contract of carriage under these conditions, such as storage, customs declaration, acceptance, and collection.

2. The definition of the implementation rules of my country's international freight forwarding industry management regulations is: international freight forwarding companies can act as the agent of the consignee and consignor of import and export goods, and can also be engaged in international freight forwarding business as an independent operator.

international

International freight forwarding enterprises are engaged in international freight forwarding business as independent operators, which means that international freight forwarding enterprises accept the entrustment of consignees, consignors or their agents of incoming and outgoing goods, issue transport documents, perform transport contracts and collect freight and service fees the behavior of.

Freight forwarding service object

From the basic nature of international freight forwarders, freight forwarders mainly accept the entrustment of the entrusting party on matters related to cargo transportation, transshipment, warehousing, loading and unloading. On the one hand, it signs a contract of carriage with the cargo shipper, and at the same time he signs a contract with the transport department. For the cargo shipper, he is the carrier of the cargo. At present, a considerable number of freight forwarders master various means of transportation and warehouses for storing goods, and handle the transportation of goods including sea, land and air when operating their business. The main businesses of international freight forwarding are:

1. Serve the shipper

The freight forwarder undertakes any procedure in the transportation of different goods on behalf of the consignor:

1. With the fastest and most economical transportation method, arrange suitable packaging of goods and choose the transportation route of the goods.

2. Suggest warehousing and distribution to customers.

3. Select a reliable and efficient carrier and be responsible for concluding a contract of carriage.

4. Arrange the weighing and measurement of goods.

5, for cargo insurance.

6, the assembly of goods.

7. Warehousing the goods before shipment or distribution at the destination.

8. Arrange the transportation of the goods to the port, go through customs and related documents, and deliver the goods to the carrier.

9. On behalf of the shipper/importer, pay the freight, customs duties and taxes.

10. Handle any foreign exchange transactions related to the transportation of goods.

11. Obtain various signed bills of lading from the carrier and deliver them to the shipper.

12. Supervise the process of cargo transportation and let the shipper know the whereabouts of the cargo by contacting the carrier and the freight forwarder in foreign countries.

2. Serving the customs

When a freight forwarder acts as a customs agent for customs formalities regarding import and export of goods, it represents not only his clients but also the customs authorities. In fact, in many countries, he has obtained the permission of these authorities to go through customs formalities and is responsible for the customs. He is responsible for declaring the exact amount, quantity and name of the goods in the documents issued in advance, so that the government does not have any problems in these aspects. suffer loss.

3. Serve the carrier

The freight forwarder makes a timely booking with the carrier, negotiates fair and reasonable fees for both the consignor and the carrier, arranges delivery at an appropriate time, and resolves issues such as freight accounts with the carrier in the name of the consignor.

4. Serving Airlines

A freight forwarder acts as an agent for an airline in the air transport industry. It is designated as the agent of IATA in the rules made by the International Air Transport Association for the purpose of air cargo. In this relationship, it uses the airline's cargo means to serve the cargo owner, and the airline pays a commission. At the same time, as a freight forwarder, it continues to serve the consignor or consignee by providing a service method suitable for air freight.

5. Serving liner companies

The relationship between freight forwarders and liner companies varies with the business. In recent years, the LCL service provided by freight forwarders, that is, the consolidation service of LCL cargo, has established a relationship between them and liner companies and other carriers (such as railways). However, some countries refuse to pay commissions to freight forwarders, so they fight for commissions worldwide.

6. Provide LCL service

With the growth of intermediate-level shipping in international trade, the service of consolidation and LCL has been introduced. In providing this service, the freight forwarder plays the role of the client. The basic meaning of consolidation and LCL is to collect small pieces of goods from several consignors from one place of shipment to several consignees from another destination, and use them as a freight forwarder for a whole piece of goods to be sent to the destination. And through it the single-ticket goods are delivered to the consignee. The freight forwarder issues a bill of lading, that is, a separate bill of lading or other similar receipts are handed over to the consignor of each consignment; the agent at the port of destination of the freight forwarder delivers the original bill of lading to the consignee. The consignee and consignor of LCL do not directly contact the carrier. For the carrier, the freight forwarder is the consignor, and the agent of the freight forwarder at the port of destination is the consignee. Therefore, the carrier issues a full bill of lading or a waybill to the forwarder. If the consignor or consignee has special requirements, the freight forwarder can also engage in pickup and delivery services at the origin and destination, providing door-to-door services.

7. Provide multimodal transport services

In the role of freight forwarding, a more profound effect of containerization is its involvement in multimodal transport, where he acts as the main carrier and undertakes to organize the door-to-door transport of goods through multiple modes of transport under a single contract. It can negotiate and contract separately with other carriers or other service providers as a party. However, these distribution contracts do not affect the execution of the multimodal transport contract, that is to say, do not affect the consignor's obligations and his liability for damage and loss during the multimodal transport process. When a freight forwarder acts as a multi-time intermodal transport operator, it usually needs to provide a comprehensive "package" service including all transportation and distribution processes, and assume a higher level of responsibility to its customers.

Freight Forwarder's Responsibilities

1. Basic Responsibilities

As the carrier completes the transportation of the goods and assumes responsibility (they issue the shipping documents, use the transportation under their own control, or entrust others to complete the transportation of the goods and collect the freight).

As a carrier, you are not directly responsible for the completion of the transportation of goods (not directly responsible for the issuance of shipping documents by others, the use of master transportation tools, or the lease of others' transportation tools, or the lease of others' transportation tools, or the entrustment of others to complete the transportation of goods).

According to the agreement or contract with the entrusting party, or according to the entrusting party's instructions to carry out business activities, the freight forwarder shall complete the entrustment with the usual responsibilities, especially within the scope of authorization.

Report all important matters truthfully. The information and information provided to the entrusting party in the entrusted business must be true. If there is any loss caused by concealment or false information provided, the entrusting party has the right to recourse to the freight forwarder and revoke the agency contract or agreement.

Obligation of confidentiality. The information obtained during the freight forwarding process is leaked to a third party. At the same time, the agency rights shall not be transferred to others.

2. Liability period

From the time of receipt of the goods until the delivery of the goods to the consignee at the destination, or the placement of the goods at the place instructed by the consignee in accordance with the instructions is completed and fulfills the delivery obligation stipulated in the contract.

3. Responsibility for the contract

International freight forwarders shall be liable for the loss of goods caused by their failure to perform the contract.

4. Responsibility for warehousing

When the freight forwarder accepts the goods and prepares for storage, they should give the client a receipt or warehouse certificate after receiving the goods, and perform their duties during the storage of the goods, and choose different storage methods according to the characteristics and packaging of the goods.

5. Rights

The entrusting party shall pay to the freight forwarder all expenses incurred in the transportation, storage, insurance, customs clearance, visa, handling of documents, etc. of the goods, as well as other services provided for it, and also due to reasons beyond the control of the freight forwarder. Other expenses incurred as a result of the inability to perform the contract. If the loss of or damage to the goods falls within the scope of the insurer's contract, the freight forwarder shall obtain the right of subrogation from the owner of the goods after making compensation, and obtain compensation or reimbursement from other responsible persons. When the freight forwarder makes full compensation for the goods, the ownership of the goods will be transferred to the freight forwarder.

6. Exclusions

①Due to the negligence or negligence of the entrusting party

②Due to the fault of the entrusting party or other agents in the process of loading and unloading, warehousing or other operations

③Due to the natural characteristics or potential defects of the goods

④Because the packaging of the goods is not firm and the signs are not clear

⑤Due to the unclear, incomplete and inaccurate delivery of the goods

⑥Due to the unclear and incomplete representation of the contents of the goods

⑦Due to force majeure, natural disaster, accident